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NIMS equipment tests patience
Frequent breakdown of diagnostic equipment at the prestigious Nizam’s Institute of Medical Sciences (NIMS) is causing several problems for the patients.
Frequent breakdowns get on people’s nerves
Hyderabad: Frequent breakdown of diagnostic equipment at the prestigious Nizam’s Institute of Medical Sciences (NIMS) is causing several problems for the patients.
Due to frequent breakdowns, patients are not able to make advance payment for tests like CT scan or MRI scan in spite of getting slots.
The staff refuses to accept advance payments on the grounds that it would cause problems if the equipment does not work on that particular day.
For example, K S Satish, employed in a private company, got an appointment for January 12, 2017, to get a CT scan and an MRI done for his mother.
When he went to pay the bill in advance for the investigations on Tuesday, the hospital staff said payments could be accepted only before 2 PM on the scheduled day of appointment given to carry out medical investigations.
C Ananda Rao from Asifabad, who had brought his son on referral for a brain scan, also said that he too was asked to make the payment only on the day of the test.
When contacted, an official from the administrative wing of NIMS told The Hans India that they were not accepting advance payments as there had been several instances when the equipment failed to work suddenly, making it difficult for them to handle cases in which advance payment had been made for those investigations.
He said that patients invariably insisted that they be provided with the service for which payment had been made.
“We cannot give them a slot the very next day since there would already be a long list of patients for such tests. Giving them different date also becomes a problem.
There have been many instances when the equipment suddenly developed a snag and required repair.”
Sources said that problems arose mainly because the maintenance wing had not been strengthened.
NIMS would not accept reports of diagnostic tests done elsewhere and that put a heavy pressure on the equipment, which was not able to take the load often resulting in breakdowns, officials said.
