Immediate continuation of doorstep delivery system for PDS sought

Update: 2025-06-13 06:56 IST

Visakhapatnam: Even as the Andhra Pradesh government decided to do away with the door delivery method of supplying essential commodities to beneficiaries under public distribution system (PDS) from June and restore the previous system of dispensing them through fair price shops, it did draw flak from various sections of society. However, the door delivery system was scrapped following a survey that indicated that a section of ration cardholders did not receive essential commodities, discrepancies in the supply mechanism, operational challenges, diversion of goods, lack of manpower to operate vehicles, etc.,

Expressing concern over the Andhra Pradesh government’s recent scrapping of the doorstep delivery system for public distribution of rations, Human Rights Forum (HRF) representatives mentioned that the move will severely undermine the food security of Adivasi communities, particularly those in remote and interior villages of the state.

Introduced in 2021, the doorstep delivery model ensured rations were handed over directly to beneficiaries through mobile dispensing units (MDUs), even in remote habitations. This dramatically reduced the travel burden for the elderly, persons with disabilities and daily wage workers. In Adivasi areas, this system was a critical step towards accessible welfare delivery, especially among the Particularly Vulnerable Tribal Groups (PVTGs), stressed HRF AP state general secretary Y Rajesh and AP and TG coordination committee member VS Krishna.

At several places, Adivasis are now forced to walk up to 10-km across difficult terrain to access rations. The State government’s claim that beneficiaries were missing rations under the doorstep system does not align with evidence on the ground, the HRF team pointed out. In fact, a field survey by LibTech India, a policy research organisation, covering 790 Adivasi respondents in the Paderu ITDA region of Alluri Sitarama Raju district found that 83 percent preferred the doorstep delivery system over the depot system for collecting rations. Notably, 92 per cent stated that it had reduced travel distance. While 75 per cent of respondents said under-delivery was a recurring issue at depots, 65 per cent experienced coercion to purchase additional items. Clearly, for many Adivasi families’ resident in remote areas, the doorstep system removed significant travel barriers to access ration supplies, the HRF members emphasised.

HRF opined that a dual-access model with MDUs as the primary channel and depot-based backup access for those who missed the truck could have been sustained. HRF demanded immediate restoration of the doorstep ration delivery system across all tribal areas, with a provision for depot access to those who miss the MDU. The door delivery model must be strengthened through improved logistics, volunteer support, transparency and robust grievance redress mechanisms.

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