Galaxy Fold screen is already breaking before going on sale
The Galaxy Fold is one of the first devices that mark the beginning of mobile technology: foldable displays. Samsung's foldable smartphone has not yet launched into the mass market, but some people have gained early access to the Galaxy Fold for reviews and hands-on experience. While most of the first impressions have been positive, some reviewers have reported that the screen of their Galaxy Fold unit broke after a few days of use.
On Wednesday Bloomberg's Mark Gruman tweeted that the interior, folding screen of his Galaxy Fold review unit was "completely broken and unusable" after two days.
The screen on my Galaxy Fold review unit is completely broken and unusable just two days in. Hard to know if this is widespread or not. pic.twitter.com/G0OHj3DQHw— Mark Gurman (@markgurman) April 17, 2019
PSA: There's a layer that appears to be a screen protector on the Galaxy Fold's display. It's NOT a screen protector. Do NOT remove it.— Marques Brownlee (@MKBHD) April 17, 2019
I got this far peeling it off before the display spazzed and blacked out. Started over with a replacement. pic.twitter.com/ZhEG2Bqulr
After one day of use... pic.twitter.com/VjDlJI45C9— Steve Kovach (@stevekovach) April 17, 2019
Some of the reviewers who have reported on their Galaxy Fold units showed display problems ranging from flickering the screen until the screen becomes completely unusable. Those who reported on the matter speculated on a couple of reasons why this was happening.
Some reviewers noted that there is a protective film on the folding screen of the Galaxy Fold that should not be removed. However, without an appropriate warning label, it is very likely that a person will remove the film unknowingly, while removing the general packing materials from the box. Others have reported that the screen still broke or showed blinking problems even with the protective film placed.
"will thoroughly inspect these units in person to determine the cause of the matter." Samsung also added that the protective layer at the top of the screen should not be removed since "it is part of the display structure designed to protect the screen from unintended scratches."
"Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers," Samsung told.
The Galaxy Fold will hit some markets later this month, and it looks like Samsung is still on track to launch the device despite reports. The Galaxy Fold will also be launched in India next month, perhaps along with the Galaxy A80.
This $ 1,980 phone has two screens: a 4.6-inch display on the outside that looks like a typical smartphone screen, and a second folding screen in inside that opens to create a 7.3-inch screen. It is one of a series of folding phones that will go to the market of manufacturers such as Huawei and Motorola.