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Salesforce advancing Exide’scustomer experience
In Short
Exide Industries has partnered with Salesforce to unify customer engagement, data, and AI across B2B and B2C operations, driving smarter decision-making and seamless service delivery.
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Salesforce advancing Exide’scustomer experience
Salesforce, announced that Exide Industries, a battery and energy solutions company, is leveraging Salesforce to unify customer engagement. By unifying data, AI, and operations, Exide is enabling smarter decision-making and delivering seamless, connected experiences across its B2B and B2C businesses.
MankiranChowhan, MD, Salesforce India, said: “Exide’s end-to-end transformation demonstrates how organizations can modernize field operations, service delivery, and partner engagement holistically on a single trusted platform.
We are proud to partner with Exide as they continue building a more connected, data-driven, and AI-powered customer operations ecosystem.”
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