BESCOM to upgrade software, freezes online portals for 3 days

Bengaluru: BESCOM has told consumers that online platforms serving twenty towns under its network will stay offline from midnight on 15 September through midnight on 17 September while an advanced application is installed under the Integrated Power Development Scheme IT Phase-2.

The present Total Revenue Management software is being replaced and every customer record is being moved into the new system. During these forty-eight hours, residents cannot file requests for a fresh electricity connection, alter a registered name, apply for a higher load or settle bills through the internet. The same restriction covers the remaining digital services that normally run on the old platform. The towns affected are Bagepalli, Devanahalli, Gudibande, Magadi, Malur, Nelamangala, Srinivaspura, Vijayapura, Channagiri, Chikkanayakanahalli, Gubbi, Holalkere, Honnali, Hosadurga, Jagalur, Koratagere, Madhugiri, Molakalmuru, Pavagada and Turuvekere.

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The Hans India