TTD Combining ancient values and modern practices

From the days of palm leaf manuscripts to the present day’s finger print-based scanning technology, the systems have undergone a sea change in the temple management. The devotees have a number of ways to take part in Arjitha Sevas at the click of a mouse, as the TTD releases thousands of tickets on the first Friday of every month and makes them available on the Internet, thus ensuring transparency as well as ease of access.

Even rooms can be booked online in advance, thus eliminating the scope for bias and shady allotments. For the benefit of the poor devotees, the TTD management is also providing lockers in Pilgrims Amenities Complex I, I, III and IV at Tirumala, Srinivasam and Vishnu Nivasam in Tirupati and has also cancelled the caution deposits.

Next Gen Website
Tata Consultancy Services, under its Corporate Social Responsibility (CSR), has designed a modern website that enables the TTD provide various services in a transparent and hassle-free manner. The time for Seeghra Darshan tickets and room booking is increased from 60 days to 90 Days in advance which helps in proper planning of pilgrimage.

e-hundi
The e-hundi has caught up well with tech-savvy devotees, who are pouring in their donations into the virtual ‘Hundi’. The payment gateway charges are now cancelled for offerings made into the e-hundi, which is further lauded as a pilgrim-friendly decision. Recently, a Demat account was opened with the number 1601010000384828, through which the devotees can contribute shares and securities.

Call Centre
Like a corporate group, the TTD runs a modernised call centre. People can call the toll-free numbers 1800-425-333333 or 1800-425-4141, or get their message across in the form of text, video, picture or audio files on WhatsApp at 9399399399. Enquiries and Suggestions can also be mailed to [email protected]

Donor Management System
Improved user interface in making the donation process smoother. .Donors can make their donation to any of the Trusts/Scheme with ease through any bank debit/credit card and Net Banking facility. Donors eligible for privileges (Darshan/Accommodation) can redeem online and book Darshan/accommodation 3 to 90 days in advance. . Donors can directly report at Vaikuntam/ Supatham for availing Darshan and at ARP Counters for availing accommodation.

The existing donors can activate their online account to get their. .Digital documents like proceedings, digital passbook and avail privileges through self-service. .Existing Donor having problem in activing their accounts can contact/approach Donor Cell, Tirumala in getting their account activated. Donor Cell Contact Numbers 0877-2263472, 2263727.

Process for registering as new donor
The registered donors can make their donations through https://ttdsevaonline.com The procedure to create new donor is as follows: .Register in the website with valid email ID.After logging into the website, navigate to Donation Management System Screen to donate and complete the donation process. The Acknowledgement receipt appears immediately after successful transa ction. Navigate to Donor Management System Screen to redeem privileges and book in advance for darshan/accommodation.

IT Deduction certificate and Digital Passbook are generated within two working days (instantly). .Online booking of Darshan/accommodation can be availed from 3 days to 90 days in advance. Darshan/Accommodation booking receipt is generated online for the selected date and donor must produce this receipt at the respective service point at Tirumala for availing the said service. Donors can directly report at Vaikuntam /Supatham for availing Darshan and at ARP Counters for availing accommodation. Entitled Bahumanams can be availed by approaching the Donor Cell.