Talent shortage key challenge for IT sector

Talent shortage key challenge for IT sector
Highlights

Software industry lobby The National Association of Software and Services Companies Nasscom on Wednesday said 17 lakh new jobs were created in FY19 by the industry, while 6 lakh employees were reskilled for the future It also said the shortage of talent is a key challenge and singled out reskilling as an imperative in FY20 for the industry

Mumbai: Software industry lobby The National Association of Software and Services Companies (Nasscom) on Wednesday said 1.7 lakh new jobs were created in FY19 by the industry, while 6 lakh employees were re-skilled for the future. It also said the shortage of talent is a key challenge and singled out re-skilling as an imperative in FY20 for the industry.

From this year, the software body discontinued the practice of giving out revenue growth forecasts for the $180-billion industry and chose to offer only guidance under which it is "cautiously optimistic" about FY20 given the increasing global macroeconomic headwinds. Nasscom marked out growing protectionist tendencies and the lack of talent as key challenges facing the industry and arresting faster growth.

The industry achieved an export growth of 9.2 percent in fiscal 2019, which is above the estimate of 7-9 percent the lobby had come out with in May last year. Nasscom has been having a practice of coming out with an estimate on industry's revenue growth every February for the next fiscal year. Last year, it did not come out with a guidance in February but pushed it May because of difficult market conditions.

It can be noted that some players in the industry, especially the bigger ones who do share a revenue growth guidance themselves, were unhappy with the Nasscom practice as their performance used to be benchmarked against the official industry forecast. Nasscom revealed details of the survey of chief executives which it does illustrating the soft sentiment among the key decision makers in the industry.

Association chairman Rishad Premji on Wednesday said the decision not to offer a growth estimate number is taken "philosophically" by Nasscom but underlined that it must not be connected with difficulties it sees for the current fiscal. He said there can be "deductions" based on the findings of the CEO survey and people can guess the industry's performance based on that. Its president Debjani Ghosh said the entire industry landscape is transforming at a faster pace with the advent of digital, making it "impossible to predict the future".

When asked if the body will come out with a number mid-way through the year like last fiscal, Ghosh denied such a possibility, saying there is a need to look at the industry with a "new lens" and gave a broad colour of what to expect. "At best, we are cautiously optimistic about the year. It is a year of challenges and transformation," she said, pointing out the difficulties that await the sector. She enlisted the future of Brexit, the trade wars between China and the US, American policies with regards to Indian IT professionals' working there such as the visa curbs, regulations on the technology front as the key issues.

Ghosh said the industry has to work hard with governments and other regulators as it is impacted largely by public policymaking. The Nasscom CEO survey finds that 44 per cent of those polled less confident of the global economy, which is lower than 2018, but a majority of them are more optimistic about technology spends.

The body, however, did not divulge any details on the sentiment by size of companies, which may give a better understanding of how the industry will shape up. In FY19, the country's IT software exports grew 9.2 percent to $137 billion, while the domestic revenue grew 7.9 percent to $44 billion, the body said.

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