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Rlys: Order food from restaurants through SMS
Railways: Order Food From Restaurants Through SMS. Soon you can order meals of your taste through SMS while travelling on a train as Railways is launching a mobile phone-based service in a move to offer multiple catering options from restaurants outside, to passengers.
New Delhi: Soon you can order meals of your taste through SMS while travelling on a train as Railways is launching a mobile phone-based service in a move to offer multiple catering options from restaurants outside, to passengers.
The SMS-based service, part of the e-catering service, will be launched on September 25 in a few selected trains on a pilot basis, said a senior Railway Ministry official.
IRCTC, which is coordinating the e-catering service, is finalising a new designated number to be used for SMS service for ordering food on a train. Plagued with complaints, Railways has stepped up efforts to improve catering services on trains.
"Our aim is to provide multiple choices to passengers. While the existing service of getting food from pantry cars will continue, the SMS-based service is also being offered to passengers," the official said.
According to the plan, a passenger will get response from a dedicated team after sending the SMS mentioning his PNR number.
"The passenger will get call after the due online verification of the PNR status and berth position in the particular train seeking details of food order. Payments will be made after the delivery," he said.
