Sheraton goes beyond
Sheraton Hotel & Resorts, which is now a part of Marriott International, launches its ‘Go Beyond’ campaign reiterating its commitment to service and...
Sheraton Hotel & Resorts, which is now a part of Marriott International, launches its ‘Go Beyond’ campaign reiterating its commitment to service and going that extra mile for a guest through a string of initiatives. The advertisement, which is a part of a full-fledged campaign affecting all the verticals of the group, celebrating the 80th anniversary of the brand, involves the associates to highlight commitment to service to the customers.
Taking it forward, Sheraton Hyderabad’s associates are ensuring at every step that every guest feels special. It could be a welcome cocktail specially created keeping the guest’s preference in mind, adding a specially crafted dessert to the dinner order marking a special occasion, season’s first baked cake as a token of appreciation – in short - Sheraton associates interact with guests in small but meaningful ways that have great impact on a traveler’s experience. This is in addition to transformations in room designs, special provisions during check-in to check-out and a more focused food and beverage programme.