Live
- Royaloak Furniture Announces Exciting Year-End Sale providing up to 70% off on all International Furniture & décor products
- Pakistani Girl Murdered in UK: Father and Stepmother Convicted in Sara Sharif Case
- Maha Kumbh Mela: Understanding Its Unique Significance
- YouTube Introduces Real-Time Multiplayer Gaming with Playables
- AUS W vs IND W 3rd ODI: Smriti Mandhana Makes History with Stunning Century in Perth
- CM Revanth Reddy Congratulates Telangana Candidates Advancing to UPSC Interviews
- Collector Inspires Students to Excel Through Discipline, Hard Work, and Smart Work
- District Collector Directs Officials to Expedite Paddy Procurement Process
- SP T. Srinivas Rao Inaugurates State-of-the-Art Volleyball Court for Police Personnel in Jogulamba Gadwal
- Geeta Jayanti Celebrations Organized at Maldakal Thimmappa Swamy Temple
Traffic call centre soon to receive complaints
In order to extend its services to road users and general public, the Hyderabad traffic police in coordination with other departments is exploring possibilities of establishing a toll-free ‘Traffic Call Centre’ in the city.
Hyderabad: In order to extend its services to road users and general public, the Hyderabad traffic police in coordination with other departments is exploring possibilities of establishing a toll-free ‘Traffic Call Centre’ in the city.
Despite being appreciated by commuters for providing appropriate assistance and responding to their complaints promptly, police have felt that the call centre should be set up for those who are not using smartphones or accessing the latest mobile applications. To minimise their trouble, discussions are on to set up a call centre for providing easy access to public, the police said.
When asked about this, DCP (Traffic-II) A V Ranganath said about 10 lakh people had downloaded various mobile applications to make complaints. But there are over 30 lakh motorists and 90 lakh public in the city, to whom services should be extended.
He said the traffic police were receiving complaints from public about a few persons using fake registration numbers, complaints for irregular parking and many more violations. “We observed that the public is forced to go to a nearest traffic police station or traffic control room to lodge a complaint.
To reduce this, the traffic call centres can be of great help and definitely help commuters,” the DCP said. He said that public can dial the call centre number, choose the type of grievance they are facing and register a complaint. The DCP added that technically-skilled home guards would also be absorbed to work in the call centre.
