Own up your work and results at work place

Own up your work and  results at work place

Initiatives can be taken at every level. Take up the initiative to point out if something can be improved or needs to be added at work Today...

own upInitiatives can be taken at every level. Take up the initiative to point out if something can be improved or needs to be added at work

Today 'associate engagement' is considered on par with client engagement when it comes to the operating principles of the organisation. Why is that, why is the engaged employee as important as an engaged partner. The answer can be obtained using arguments at two levels:

A. What happens when the associate is actively disengaged. B. What can be achieved when the associate is fully engaged.

What does disengagement represent itself as:

  • Lack of interest in the job thereby leading to productivity loss, client dissatisfaction and more time spent by higher management.
  • Higher attrition since the associate would have the "push" factor making him/her to look out for a job switch.
  • There will be no inclination towards organisational development/personal development which will stop making the associate a part of the organisation's growth strategy.

Conversely what does engagement highlight:

  • Close involvement towards getting the job done, making the client and the management happy and grow with the organisation.
  • Lower attrition - self explanatory, an engagement associate wouldn't want to look out and the "pull" factor would need to be strong for him/her to quit.
  • Will always look for growth avenues.
  • A synergistic approach towards long term growth.

So how do we create engaged employees? The answer to this question lies in possibly the basic management principles that one starts to understand as one gets exposed to business realities � "The only good customer is the one who comes back". So the only engaged employee is - "The one who looks forward to coming to work every day."

What you should look for in a job: Good environment: A good work environment consists of infrastructural and all the other necessary amnesties that the employee might need to be productive are more than satisfied. In fact, organisations today are moving towards creating an environment where some of the work life balance needs (especially for the young employees) are met in the campus itself. Workplace behavior should encourage employee co-operation, friendly work atmosphere, supportive leadership and an in general "positive" feel towards employees.

Good opportunities: Ensuring that the organisation has both processes and people in place to identify and reward the right performance, the right potential and the right values.

Organisational and individual alignment to company goals: There is a lot of talk of visionary organisations, but ambitious goals isn't what makes them visionary, it's how they align initiatives and people to achieve those targets. Leadership truly speaking is all about setting the right goal and then making all the right moves to achieve that goal right.

Now, that we've some direction towards what drives engagement, let's try to delve a little deeper into what individual behavior could reflect alignment to these drivers:

  • Ownership: It truly reflects engagement, every employee is and can be a leader in the organisation just by displaying ownership, owning the work that one does, owing the results, owning the difficulties, owning the processes and above all taking responsibility. Easier said than done, but whenever such an employee is seen, he / she becomes someone to look up to.
  • Initiative : And not all initiative is about taking risks, initiative can be at every level, initiative to point out if something can be improved, if something can be added and most importantly when truly needed, speaking up. One does run into employees who like to speak up just to be heard (whether the occasion demands it or not, and they are soon recognised as such) but there are many employees who irrespective of their seniority, when they speak up, everyone takes notice. That's initiative.
  • Co � operation : All organisations promote a healthy competitive atmosphere, that's the bedrock of a performance driven culture. At the same time, teams and team productivity today drives results, so, success is largely driven by whether individuals are able to come together and be better as a group than as individuals, that's why the spirit of co-operation many a time makes all the difference.
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