Live
- PM Modi targets Pawar on farmers’ plight, neglect of irrigation sector
- Home Minister Amit Shah to address rally in Goa on May 3
- PM Modi to visit Vemulawada on May 8
- KCR ignored Warangal: Naini
- Communists, take lead to script history for Raghuveer
- Mega response to voter awareness rally
- KCR’s impromptu ‘chai pe charcha’
- Khammam: Raghuram Reddy will win with a huge majority
- Time for BRS MLAs, MLCs to pull up their socks
- Two dead, eight injured after Russian air strikes on Ukraine
Don't share OTP or PIN number: SBI DGM
State Bank of India deputy general manager Manmaya Pandab speaking at the district meeting held in Visakhapatnam
on Monday
Says cybercrime cases that remain unresolved at banks can be reported to toll-free number 14448
Visakhapatnam: State Bank of India deputy general manager Manmaya Pandab has advised bank customers to approach the Ombudsman for redressal of any grievance.
Addressing a district meeting organised by the RBI, he said if their problem remains unresolved, customers can complain to the appellate authority. He also warned against sharing OTPs, PIN numbers and CVV numbers of cards. Similarly, transactions should not be made in the name of unknown persons, he informed.
On cybercrime cases that remain unresolved at banks, the DGM said such cases can be reported to toll-free number 14448.
Stating that the Ombudsman scheme was introduced in 1995, he said complainants need not pay any fee.
Consumer education and protection department has been holding such meetings from November 1 and they will continue till the month-end to create awareness about the scheme.
Officials of all banks and consumers attended the meeting of Reserve Bank integrated Ombudsman scheme national extensive seminar held in the city.
