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Hyderabad Airport is World's No one in Airport Service Quality
Hyderabad Airport is World\'s No one in Airport Service Quality Rajiv Gandhi International Airport at Shamshabad has been awarded as the worlds number one apart in Airport Service Quality (ASQ) passenger survey
Hyderabad: Rajiv Gandhi International Airport at Shamshabad has been awarded as the worlds number one apart in Airport Service Quality (ASQ) passenger survey in the 5-15 million passengers per annum category for the year 2017.
According to a press release issued here by the GMR Hyderabad International Airport Ltd. (GHIAL), the Montreal based Airports Council International (ACI) has awarded Hyderabad Airport as the world number one Airport in Airport Service Quality (ASQ) for the year 2017. ACI has recognized the airport based on the passenger feedback for its consistent delivery of outstanding customer experience.
In its decade long journey, Hyderabad Airport has clinched this award for the fourth time and has always remained among the top three airports. In the year 2014, the airport was the first airport in India to be awarded the prestigious ACI-The Director General’s Roll of Excellence in Airport Service Quality for consistently earning the top five ranking in its category in the ASQ for five years in a row.
GMR Group Airports Chairman, Srinivas Bommidala said, “This is a recognition of the collaborative work of all stakeholders at Hyderabad Airport. I applaud the efforts made by employees of GHIAL and that of entire Airport community. As we witness robust traffic growth, we look forward to a strong collaboration and support of all airport stakeholders and partners.”
He further said that the GMR was embarking on the expansion of Hyderabad Airport, which would not just provide necessary infrastructure boost to facilitate high air traffic and passenger growth, but also a delightful passenger experience with right fusion of technology and human touch. “As custodians of the national asset, we stay committed towards Nation Building by providing adequate capacity for aviation growth and adoption of latest global technologies,” he said.
