Your online behaviour is proving dear!

Your online behaviour is proving dear!
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Highlights

Norton by Symantec (NASDAQ: SYMC) released its India findings from the Norton Cybersecurity Insights Report, which sheds light on the truths of online crime and the personal effect it has on consumers. The report reveals that 60 per cent of people worry about experiencing cybercrime.

113 million Indians losing upto Rs 17, 000 due to cybercrime

Norton by Symantec (NASDAQ: SYMC) released its India findings from the Norton Cybersecurity Insights Report, which sheds light on the truths of online crime and the personal effect it has on consumers. The report reveals that 60 per cent of people worry about experiencing cybercrime.

Interestingly, 54 per cent of Indians believe it’s more likely their credit card information will be stolen online than from their wallet and one in two (52 per cent) Indians have either personally experienced credit card fraud or know someone who has.

66 per cent consumers believe using public Wi-Fi is riskier than using a public restroom. 80 per cent say that it is riskier to share their email password with a friend than their car for a day. “Our findings reveal that consumer reservations are indeed grounded in reality. In the past year, 48 per cent of India’s online population or approximately 113 million Indians were affected by online crime,” said Ritesh Chopra, Country Manager, India, Norton by Symantec.

“Despite the threat of cybercrime in India, it hasn’t led to widespread adoption of simple protection measures to safeguard information online, with almost one in four Indians sharing passwords as a common practice,” he said.

Millennial Indians reckless in their online behaviour

Millennials, born in the digital era, often throw caution to wind with 31 per cent admitting to sharing passwords and other risky online behaviour.

“Even though Millennials have been immersed in online technology most of their lives, they are more reckless in many ways with only one in four believing they have most responsibility when an online crime occurs,” said Chopra.

Although, Millennials believe they aren’t “interesting enough” to be a target of online crime, four in 10 have experienced one or more forms of cybercime; with every second Millennial (54 per cent) experiencing it in the last 12 months alone.

At 32 per cent, twice as many Indians (driven mostly by Millennials) report personally having their mobile device stolen compared to the global average of 15 per cent.

Despite the concern and awareness towards cybercrime, only one in three Indians is in complete control of their online security. Consumers are overconfident of their online security behaviours. When asked to grade their security practices, they consistently award themselves a solid “A”.

But in reality, most are not passing the most basic requirement of online security: password use.

Of those using passwords, less than half (41 per cent) always use a secure password – a combination of at least eight letters, numbers and symbols. Worryingly, over one in three do not have a password on their smartphone or desktop.

Of those sharing passwords, more than one in three shares the password to their banking account, email (60 per cent) and social media (54 per cent).

Consumers frustrated with cybercrime

Indian consumers affected by cybercrime lost on average 29.6 hours compared to an average of 21 hours across the 17 countries surveyed. On the other hand, an Indian lost an average of Rs 16,558 compared to the global average of Rs 23,878 (358 US$).
Cybercrime takes a true emotional toll with nearly half of consumers experiencing it in India feeling furious after being affected.
Close to eight in 10 respondents said they’d feel devastated if their personal financial information was compromised.
Ascertaining the high emotional quotient of Indians, more than one in three Indians (36 per cent) feel sad after being affected by online crime, as compared to less than one in five (19 per cent) globally.
Two in three (67 per cent) consumers find dealing with consequences of a stolen identity more stressful than everyday inconveniences like preparing for presentation at work (45 per cent) or sitting next to a screaming baby on a plane (50 per cent).
Less than half (40 per cent) are confident they know what to do if they experienced online crime.

How to stay safe online
  • Choose a unique, smart, secure password for each account you have online
  • Delete emails from senders you don’t know and don’t click on attachments or links on suspicious-looking emails.
  • On social media sites if an offer sounds too good to be true, it just might be. Beware of the pitfalls of clicking on links from social media sites. Before clicking, hover the mouse over the link to see its destination. Only click on links that lead to reputable, official company pages.
  • Always monitor your financial accounts for unusual activity. If there is a charge that you didn’t make, report it immediately. Often cybercriminals will charge a small “test” amount before at tempting to drain your bank account.
  • Don’t put off installing security software and update it regularly.
  • Use a secure backup solution to protect files and backup regularly so criminals can’t hold them for ransom.
  • Report cybercrime or identity theft to the Cyber Crime Cell or local police.
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