Subscriber Agreement & Terms of Use


HMHL reserves the right to modify the T&C at any time, without any prior notice to you. It is your responsibility to review the Agreement from time to time.

1. GENERAL TERMS OF SALE

1.1. Definitions

The term “Product" refers to Product(s) including services offered by HMHL, including but not limited to Paid Subscription for the Subscriber.

1.2. Products

Product(s) shall mean and include Digital as well as Print newspapers offered by HMHL.

The Subscriber is not required to purchase anything for use of HMHL Product(s) or apps. However, if Subscriber does not purchase or opt for a subscription of a Product, his or her access to HTMG Products shall be limited. A Subscriber who has subscribed for the Paid Products available on the website of HMHL shall have the right to access those Products which are available under Paid Products category.

HMHL reserves the right to modify the Product(s), type and availability of any Product at any time without any prior approval or consent from the Subscriber. Only Paid Subscriber shall have the access to Paid Product of HMHL as per applicable subscription plan.

For details about the subscription packages, including payment methods and billing cycles, please refer to https://epaper.hindustantimes.com

1.3. Bundled Product

HMHL shall offer Products which may be combined by the Subscriber to avail as a Bundled Product.

1.4. Processing and Payment

HMHL shall process Subscriber’s purchase as soon as possible. There may be a delay in the activation of Product while payment details are verified. HMHL shall reserve the right to reject any order or purchase at any time. To the extent permitted by the applicable law, payments are non-refundable and HMHL does not provide refunds or credits for any partial subscription period or unwatched/unused HMHL content.

The delivery of the print Product under this subscription would be through your regular vendor. We request you to check the delivery terms with your vendor before subscribing. HMHL will not be responsible for any disputes between you and the vendor.

The subscription fee for HMHL Product(s) and any other charges Subscriber may incur in connection with use of the service, such as taxes and possible transaction fees, will be charged to Subscriber Payment Method on the specific billing date.

HMHL may at its sole discretion change subscription plans and the price of its service from time to time; however, any price changes or changes to your subscription plans will apply to subsequent billing cycles following notice of the change(s) to Subscriber.

All the payments for availing the subscription may be made online through e-wallet, credit card, debit card and net banking. You understand that upon clicking on the mode of payment opted by you, you will be migrated to third party sites and such third party sites may have their own respective terms and conditions to which you will be bound and HMHL shall have no responsibility whatsoever arising from your usage of such third party sites.

You shall be responsible for payment of all fees/costs/charges associated with the purchase of subscription from us and you agree to bear any and all applicable taxes (GST), cesses/banking charges etc. levied thereon.

2. TRIALS AND CANCELLATION

2.1. Trials

HMHL may at its sole discretion change subscription plans and the price of its service from time to time; however, any price changes or changes to your subscription plans will apply to subsequent billing cycles following notice of the change(s) to Subscriber.

Free trial eligibility is determined by HMHL at its sole discretion and HMHL may limit eligibility or duration to prevent trial abuse. HMHL reserves the right to revoke the trial and put Subscriber account on hold in the event that HMHL determines that Subscriber is not eligible. HMHL may use information such as device ID, contact number, method of payment or account email address used with an existing or recent subscription to determine eligibility. For combinations with other offers, restrictions may apply.

HMHL will charge the subscription fee for the next billing cycle to Subscriber’s Payment Method on the subsequent day of the end of the free trial period unless Subscriber cancels his or her subscription prior to the end of the free trial period.

the refund would be applicable only when the subscription gets cancelled within the trial period. The payment made would be credited back in the same mode of payment as used for the subscription. For the refund to be implemented successfully, the user shall necessarily have to intimate to HMHL at least 48 Hours prior to the expiry of the trial period.

3.2. Cancellation of Subscription

Only future charges associated with Subscriber’s subscription shall be cancelled at the time of cancellation of subscription and Subscriber will continue to have access to the HMHL service through the end of subscription period. The cancellation will only become effective at the end of Subscriber’s current billing period.

The Products which are sold as part of a promotion to Subscriber shall not be covered under the cancellation and refund policy. The Subscriber hereby agrees to notify HMHL promptly if he or she changes his or her billing and delivery addresses and email address so that HMHL can continue to contact the Subscriber and send any notices/communications as may be required hereunder. If Subscriber fails to notify HMHL promptly of a change, then any notice sent by HMHL to Subscriber’s old address shall be deemed sufficient notice.

Subscription of a Bundled Product offering for Digital Product may be cancelled within 15 days of purchase. Individual Products of a Bundled Product offering cannot be cancelled. Refund against cancellation shall be processed within 07 business days from the date of cancellation.

However, the same shall be subject the terms and conditions of the respective Payment Gateway through which the payment was made.” Subscription of a Bundled Product offering containing Print Product is non-cancelable.