Prajavani to go local, Vijayalakshmi plans surprise inspections

Hyderabad: Prajavani In-charge Gadwal Vijayalakshmi stated that she would conduct surprise visits across the state to inspect the ongoing Prajavani programmes at the district and mandal levels.

The sprawling courtyard of Jyotiba Phule Praja Bhavan in Hyderabad hums with persistent hope every public hearing day as hundreds of citizens travel from across Telangana to present their long-standing grievances.

During the 268th CM Prajavani programme held on Tuesday, in-charge official Gadwal Vijayalakshmi, who serves as Vice-Chairperson of the Telangana State Planning Board, outlined a decisive administrative strategy focused on eliminating public issues directly at their roots so citizens do not suffer repeated delays.

In an exclusive interaction with The Hans India, Gadwal Vijayalakshmi addressed key operational strategies

Q: Even with district and mandal Prajavani sessions active, we still see citizens travelling hundreds of kilometers to Hyderabad. What specific steps are you taking to ensure their problems are resolved locally so they don't have to make this journey?

Vijayalakshmi said the primary goal was to resolve public grievances at the initial stage and eliminate administrative bottlenecks. Citizens should not be forced to travel long distances to Hyderabad for relief, and every representation should receive prompt action or resolution within two to three working days, she said. She announced surprise inspections of district-level Prajavani programmes to ensure accountability.

A total of 103 petitions were received on Tuesday. She handed over Chief Minister's Relief Fund letters of credit worth Rs 5.50 lakh to two NIMS patients – Rs 3 lakh to Karthik and Rs 2.50 lakh to Mithya. Of the petitions, 29 concerned Revenue, 18 Municipal Administration, eight Panchayat Raj and Rural Development, and 48 other departments.

Q) How is Prajavani addressing complex revenue land disputes, pension delays, and grievances affecting vulnerable citizens who visit Praja Bhavan and how are they handled?

Special focus is given to sensitive revenue cases, land disputes, and grievances affecting women and the elderly. Rather than treating representations as routine tasks ended by a quick signature, the administration ensures every individual is given the time to explain their case fully and receives a patient, respectful hearing.

The human impact of this structured approach remains evident among visitors. A farmer from Adilabad expressed profound relief after presenting a complex land revenue dispute directly to senior leadership after months of local delays. An elderly visitor from Nizamabad appreciated the patient hearing provided regarding delayed pension documentation, while others expressed deep gratitude for swift medical interventions.

Working in coordination with Vijayalakshmi, State Nodal Officer K Vidyasagar, Deputy Collector Venkateshwarlu, ACP Umendar and officials from various departments are closely monitoring the grievance redressal process. Vidyasagar tracks every petition from its receipt to final resolution, ensuring accountability across departments, including Revenue, Municipal Administration and Panchayat Raj.

This systematic monitoring, coupled with a citizen-centric approach, aims to prevent delays, address grievances at their roots and strengthen public trust in the administration.

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Juloori Bhargavi Saraswathi

Juloori Bhargavi Saraswathi