E-challan keeps corruption at bay

Highlights

Adoption of technology by the police department to ensure good and non-corrupt governance has started yielding results in the city. The development was glaring following the enforcement of e-challans in the traffic and special branch wings.

** Petty corruption is controlled due to e-challans
** Passport verification system also has improved

Hyderabad: Adoption of technology by the police department to ensure good and non-corrupt governance has started yielding results in the city. The development was glaring following the enforcement of e-challans in the traffic and special branch wings. The citizen feedback system, which was started in 2015, also confirms that the number of complaints of corruption has come down significantly; from thousands of yesteryears to mere tens of complaints.

The introduction of cashless enforcement, stopping of a vehicle only in the presence of an SI rank officer, enabling online payment options for traffic violators to pay their dues, putting an end to physical challan books and issuing e-challans have all contributed to the current development. With policemen not authorized to collect any kind of penalty amount from violators, motorists began paying fine amounts via e-Seva and Mee Seva centres and through the online portal of the city traffic police leaving the very little scope for petty corruption among the police.

The corruption rate has also come down in police verification for passports. In a report sent to the State government, Special Branch Additional Commissioner Y Nagi Reddy stated they have got negative feedback from only 1,197 out of 10000 applicants; as to their experience with the police during the verification. Among them, only 79 applicants complained about bribe demand from the officers, 502 applicants stated that they had voluntarily offered money and remaining complaints have pertained to rude and impolite behaviour such as enquiry officers not making phone calls to applicants before visiting them and making calls just an hour before reaching the applicants' house.

Nagi Reddy said, “Corruption is a major issue plaguing many public functions and the passport verification system has been no exception to it. Based on the feedback from citizens, we can proudly claim that corruption has become negligible, as 98.4 % of the officers were 'proven' non-corrupt. Corrective steps are being taken to ensure transparency and accountability amongst the field officers as a part of the citizen friendly policing.”

By Jayendra Chaithanya T

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