Coronavirus: Govt of India sets up 24X7 helpline number to attend queries on nCoV

As the novel coronavirus is fast spreading across the country, the government of India has set up a 24X7 helpline number to answer the queries about the Coronavirus. The Union ministry of health said in a tweet that "24X7 call centre is active for responding to queries on ncov2020. Anyone seeking information can call on the number 011-23978046,"

"If you seek any help, you may call to know details about District and State surveillance officers, and in case any clinical query connects with Integrated Disease Surveillance Programme (IDSP) Officer," the tweet read.

As soon as the centre receives any suspected case through the call centre, they will be directed to the experts in the concerned areas. The ministry of external affairs is monitoring the passengers who are arriving from abroad. The ministry also appealed them to "come forward for self-reporting to the call centre, the nearest health facility" if they experience any of the symptoms as follows.

Here are the signs and symptoms of Coronavirus that need to

• -Coughing
• -Fever
• -Pneumonia
• -Shortness of breath
• -Vomiting
• -Diarrhoea

What is the novel Coronavirus (nCoV)?

The Novel Coronavirus (nCoV) is a large group of viruses, which causes illnesses ranging from the common cold to acute respiratory syndromes. The virus has reportedly emerged from a seafood and animal market in China's Wuhan and is suspected of having spread to as far as the United States.

On the other hand, the thermal screening is being done at seven designated airports—New Delhi, Kolkata, Mumbai, Chennai, Bengaluru, Hyderabad and Kochi. As per reports, till Monday, a total 33,552 passengers arriving in India from China in 155 flights have been screened.

The MOHFW guidelines issued range from how to quarantine oneself at home and the mask usage in public to deal with cruise ships that have passengers on board who might be infected as seen in both the cases in Japan and California.

Helplines

The MOHFW has announced a list of helpline numbers for all union territories and states.

Central Helpline Number for coronavirus - 11-23978043

Indian Union territories

Coronavirus Helpline No Andaman and Nicobar Islands - 03192-232102

Coronavirus Helpline No Chandigarh - 9779558282

Coronavirus Helpline No Dadra and Nagar Haveli and Daman & Diu - 104

Coronavirus Helpline No Delhi - 011-22307145

Coronavirus Helpline No Jammu & Kashmir - 1912520982 / 0194-2440283

Coronavirus Helpline No Ladakh - 1982256462

Coronavirus Helpline No Lakshadweep - 4896263742

Coronavirus Helpline No Puducherry - 104

Coronavirus Helpline No Indian States (Alphabetical Order)

Coronavirus Helpline No Andhra Pradesh - 0866-2410978

Coronavirus Helpline No Arunachal Pradesh - 9536055743

Coronavirus Helpline No Assam - 6913347770

Coronavirus Helpline No Bihar - 104

Coronavirus Helpline No Chhattisgarh - 077122-35091

Coronavirus Helpline No Goa - 104

Coronavirus Helpline No Gujarat - 104

Coronavirus Helpline No Haryana - 8558893911

Coronavirus Helpline No Himachal Pradesh - 104

Coronavirus Helpline No Jharkhand - 104

Coronavirus Helpline No Karnataka - 104

Coronavirus Helpline No Kerala - 0471-2552056

Coronavirus Helpline No Madhya Pradesh - 0755-2527177

Coronavirus Helpline No Maharashtra - 020-26127394

Coronavirus Helpline No Manipur - 3852411668

Coronavirus Helpline No Meghalaya - 9366090748

Coronavirus Helpline No Mizoram - 102

Coronavirus Helpline No Nagaland - 7005539653

Coronavirus Helpline No Odisha - 9439994859

Coronavirus Helpline No Punjab - 104

Coronavirus Helpline No Rajasthan - 0141-2225624

Coronavirus Helpline No Sikkim - 104

Coronavirus Helpline No Tamil Nadu - 044-29510500

Coronavirus Helpline No Telangana - 104

Coronavirus Helpline No Tripura - 0381-2315879

Coronavirus Helpline No Uttarakhand - 104

Coronavirus Helpline No Uttar Pradesh - 18001805145

Coronavirus Helpline No West Bengal - 3323412600

WhatsApp Myth-busting chatbot

There is also an AI helpline, other than these helplines, Coronavirus Helpdesk - operated by a startup called Haptik. It is integrated on Whatsapp and can be used by adding the number to your contact list and then messaging it. It helps destroy myths about the virus and advises basic hygiene practices, obtaining them from WHO, to help prevent it.

Whatsapp Chatbot- 93213 9877 (India).

Whatsapp Chatbot- 808-369-9528 (USA)