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Indian Railways: No travel…no refund!!
Indian Railways: No Travel…No Refund. It is evident that in the recent past, the Railways has imposed heavy burden on the passengers who opt for cancellation of reservation. Adding more pain to this, after railways has modified its scheme on grant of refund from public reservation system (PRS) on cancellation of tickets, from March 1 passengers not turning up or less number of persons travelling in groups will not be paid refund.
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Hyderabad: It is evident that in the recent past, the Railways has imposed heavy burden on the passengers who opt for cancellation of reservation. Adding more pain to this, after railways has modified its scheme on grant of refund from public reservation system (PRS) on cancellation of tickets, from March 1 passengers not turning up or less number of persons travelling in groups will not be paid refund.
According to official railway sources, Railway Board vide a circular issued on February 21 to all general managers has intimated to implement the decision from March 1.
In partial modification under 'Computerized Coaching Refund Scheme', the Railway Board has decided that refund across the counters will not be granted in case of non-turned up passengers and less number of persons travelling in groups.
However, refund under this system will be granted for reserved and RAC tickets in cases of lower class travel, failure of AC in coach, discontinuation of journey by passengers due to dislocation of train services, accommodation not provided and cancellation of trains. For waiting list tickets, refund will not be granted under this system but will continue to be granted as per existing rules.
Necessary software modifications will be undertaken by CRIS. And by this time necessary instructions have been issued to them, added sources.
It worth mentioning here that previously, if the ticket was presented for cancellation up to two hours after the actual departure of the train irrespective of distance, the cancellation charges were 50% of the fare subject to a minimum of the cancellation charge referred.
