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Facebook tests Siri-like feature on Messenger
Facebook Tests Siri-Like Feature On Messenger. Facebook Inc is testing a personal digital assistant called \"M\" within its Messenger service that can answer questions with live..
Facebook Inc is testing a personal digital assistant called "M" within its Messenger service that can answer questions with live human help and perform tasks such as buying gifts online and booking restaurants. M is "powered by artificial intelligence that's trained and supervised by people," David Marcus, vice president of Messaging products, wrote on his Facebook page on Wednesday.
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Rival services like Apple Inc's Siri, Google Inc's Google Now and Microsoft Corp's Cortana rely entirely on technology to answer questions. M is a hybrid backed by a team of Facebook employees with customer service backgrounds, called M trainers, who can also make travel arrangements and appointments, Marcus wrote.
Facebook has introduced several functions inside Messenger, which boasts more than 700 million users, to transform it into a standalone platform. Earlier this year, it rolled out games exclusively on Messenger and launched products for businesses to directly connect with consumers.
