Activate Dialer Tunes through Facebook Messenger on Aircel

Aircel launched an exclusive industry’s first product, Dialer Tune Facebook service , which is designed for music lovers and will enable subscribers to access dialer tunes and activate them easily through Facebook Messenger. Anupam Vasudev, Chief Marketing Officer at Aircel, said, “At Aircel, we make constant efforts to bring innovative products for our customers which are simple and easy to use.

We are delighted to bring yet another innovation from Aircel - Dialer Tune Facebook service which will enable music lovers to easily select/discover their favorite content of dialer tunes through searching the song name or from the trending content on Facebook Messenger. The product makes content discovery easy for the Aircel users as they need not remember the Dialer Tune short codes.”

“A digital journey over social media channels drives higher customer satisfaction. In fact, these are some of the channels that the customers are more familiar with in today’s digital age. Today, digitised services are a powerful way to communicate with the customers and create the ‘wow’ moment,” Vasudev added.

Jay Patel, Chief Executive Officer, at IMImobile commented saying, “We are delighted to build on our existing partnership with Aircel to launch its first Facebook chatbot solution. With over 133 million users accessing Facebook every month in India, social messaging channels are becoming key to enhancing customer experience. The addition of Facebook as an interaction channel for Aircel means users can access, browse and activate services utilising the latest AI technology.”