HDFC Bank: Net banking and mobile app services down from two days
HDFC mobile app and internet banking services are down for the past two days continuously.
HDFC Bank log-in issue: HDFC Bank customers are facing significant problems while using its internet banking facility and mobile app as the services are down for the past two days continuously. These facilities suffered technical glitch on Monday around 10 AM, after which the bank assured its engineers were working to address the technical glitch.
Frustrated customers took it to Twitter to show the inconvenience faced by them, mainly because it's the beginning of the month, and this is the time when people receive their salaries. Anyhow the HDFC Bank guaranteed there's no cause for unjustified concern and that the issue would be solved soon.
@HDFC_Bank @HDFCBank_Cares what's wrong with NetBanking app, it's not working from yesterday, everytime throws error message "NetBanking system is busy processing heavy load from current logged in customer, request to try after some time"— Manoj Singh 🇮🇳 (@manojkrs) December 3, 2019
HDFC Bank said, "Due to a technical glitch, some of our customers have been having trouble logging into our net banking and Mobile Banking App. Our experts are working on it on top priority, and we're confident we'll be able to restore services shortly. While we deeply regret the inconvenience caused, there's no cause for undue concern."
Customers who were trying to log on to the HDFC Bank's website were receiving this customary message: "Dear User, The Net Banking system is busy processing heavy load from currently logged in customers, request to try after some time. Thank you for your cooperation".
HDFC Bank, country's largest private bank in terms of market capitalisation, has 4.5 crore customers. The bank has several customers who use internet banking daily.