TS government to apply panel's 6-point proposal on Inter results fiasco

Hyderabad: Telangana government has announced that it will implement a six-point recommendation made by a three-member committee appointed by it to go into the irregularities in the declaration of the Intermediate results.

Addressing media Education Secretary Dr B Janardhan Reddy, along with Telangana State Board of Intermediate Education (TSBIE) Secretary Dr A Ashok, said that the three-member committee has found fault with both the TSBIE and the agency roped in to extend technical services.

Basing on the Intermediate results data of the last three academic years, the committee found that there is no significant deviation in terms of pass percentages.

The results should be 100 per cent accurate. But the errors cropped up during the Intermediate Public Examinations – 2019 (IPE-2019) are not of the "magnitude, scale, and nature" vitiating the results as a whole, the committee said.

Janardhan Reddy said that the committee had also observed no significant variation in the pass percentage in some of the tough subjects like Physics, Mathematics, Sanskrit, English of the IPE-2018 and 2019 results.

But it found some errors in the publication of results, but they were later rectified. The committee recommended that data analysis of the recently published final exam results should be carried out in a subject-wise manner for each student to identify the major inconsistencies.

For example: Where a particular student has got more than 80 per cent in the first year Intermediate in a certain subject and reported as failed in the corresponding subject in the second examination.

Such cases need to be captured immediately through this data analysis and TSBIE officials must do the needful to carry out the re-verification of such answer scripts with the utmost priority and deliver updated results within a week.

He said the modules' errors have to be monitored continuously and rectified by dedicated TSBIE officials. If need be the Board should deploy manual systems before April 27 to resolve the issues.

The committee suggested, an IVR-based helpline solution must be put in place immediately with defined departments (multiple), extensions, channels, base on the FAQ demand so far reported by students and parents.

SMS and email alerts should also be integrated, and the acknowledgement number raised and to send to the caller immediately. Hall ticket number also needs to be captured in IVR.

An online form needs to be created and hosted on the TSBIE website so that issues can be captured in a defined and in an exhaustive fashion.

SMS and email alerts of the acknowledgement need to be sent to the candidate and the board officials who are meant to resolve the issue.

For the re-verification of all reportedly-failed candidates -- the existing software module can be deployed for this activity.

However, an independent agency should monitor the entire process and if required the same independent agency and or another agency should conduct parallel processing of results Keeping the upcoming supplementary examinations in mind, all the modules need to undergo a mock test with close supervision of the TSBIE officials.

If any major errors are found during the mock run, the TSBIE officials need to make alternative arrangements either in manual or in an automated method for executing a hassle-free pre and post-exam process.

Here again, an independent agency should monitor the entire process if required the same independent agency and or another agency should conduct parallel processing of results.